Privacy Policy

Vale Property Maintenance (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or contact us for services.

1. Information We Collect

We may collect the following information:

Information you provide directly

- Name

- Email address

- Phone number

- Address or service location

- Details about your enquiry or project

Information collected automatically

- IP address

- Browser type and device information

- Pages visited and time spent on the website

- Cookies and analytics data

2. How We Use Your Information

We use your information to:

- Respond to enquiries

- Provide quotes and deliver services

- Improve our website and customer experience

- Maintain internal records

- Comply with legal obligations

- We do not sell or share your data with third‑party marketers.

3. Legal Basis for Processing (GDPR)

We process your data under the following lawful bases:

Contract – to provide the services you request

Legitimate interest – to operate and improve our business

Consent – when you opt in to communications or cookies

Legal obligation – when required by law

4. How We Store and Protect Your Data

We take reasonable technical and organizational measures to protect your information from loss, misuse, or unauthorised access. Data is stored securely and only kept for as long as necessary to fulfil the purposes outlined in this policy.

5. Sharing Your Information

We may share your information with:

Service providers who assist in delivering our services

Legal authorities if required by law

We never sell your personal data.

6. Your Rights

Under UK GDPR, you have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data

Object to processing

Request data portability

Withdraw consent at any time

To exercise your rights, contact us at: Info@ValePropertyMaintenance.com

7. Cookies

Our website may use cookies to improve functionality and analyse traffic. You can manage or disable cookies through your browser settings.

8. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

Vale Property Maintenance
Email: Info@ValePropertyMaintenance.com
Phone:07770802434