Privacy Policy
Privacy Policy
Last updated: 31/03/26
Vale Property Maintenance (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or contact us for services.
1. Information We Collect
We may collect the following information:
Information you provide directly
- Name
- Email address
- Phone number
- Address or service location
- Details about your enquiry or project
Information collected automatically
- IP address
- Browser type and device information
- Pages visited and time spent on the website
- Cookies and analytics data
2. How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide quotes and deliver services
- Improve our website and customer experience
- Maintain internal records
- Comply with legal obligations
- We do not sell or share your data with third‑party marketers.
3. Legal Basis for Processing (GDPR)
We process your data under the following lawful bases:
Contract – to provide the services you request
Legitimate interest – to operate and improve our business
Consent – when you opt in to communications or cookies
Legal obligation – when required by law
4. How We Store and Protect Your Data
We take reasonable technical and organizational measures to protect your information from loss, misuse, or unauthorised access. Data is stored securely and only kept for as long as necessary to fulfil the purposes outlined in this policy.
5. Sharing Your Information
We may share your information with:
Service providers who assist in delivering our services
Legal authorities if required by law
We never sell your personal data.
6. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing
Request data portability
Withdraw consent at any time
To exercise your rights, contact us at: Info@ValePropertyMaintenance.com
7. Cookies
Our website may use cookies to improve functionality and analyse traffic. You can manage or disable cookies through your browser settings.
8. Links to Other Websites
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:
Vale Property Maintenance
Email: Info@ValePropertyMaintenance.com
Phone:07770802434
